The Iran-EcoTour's Official Contract

This is an official contract between Iran-EcoTour and I for one day trekking trip to Kondelus Village. As it says in Persian Language (Farsi) Iran-Ecotour provides breakfast, lunch, insurance, tour leader for each passenger. I marked the word insurance with a red circle for marking it in this official contract. On 10 August 2007, I took my mother and her friend on EcoTour’s one day trekking trip to Kondelus Village. Unfortunately the company hired a mini-bus driver who was not familiar with the road to Chaloos that has a series of dangerous winding sections and tunnels. As a result, the bus driver hit the wall of Tunnel No 6. As a result of the resulting huge impact, my mother fell over and was badly injured, she suffered shock of accident and injuries to her foot. My mother needed financial assistance for medical treatment, but Ecotours told us they would pay nothing towards the cost as all the expenses would be paid for by the driver’s Third Party Insurance. This contradicts what Ecotours have told passengers that whoever travels with them is insured for 1,000,000 tomans for hospital, doctors’ expenses. I feel that they contradict themselves because they try to escape from their responsibility toward my mother and myself and other passengers. Mr Ali Adhami, the board of directors in their website says: "We guarantee well- equipped, selectively catered, safe and eco- friendly trips." ( http://www.ecotour-iran.com/about_new.htm)