Странно, объектив был у них в руках. Они его тестировали, но не смогли заменить кольцо, или подкрутить, или подпилить.
0 1 C U S T O M E R C O M P L A I N T
Customer reported that the lens felt excessively loose at the
mount interface upon installation and was concerned this
indicated a product defect.
0 2 I N S P E C T I O N S C O P E
✓Bayonet mount visual & mechanical inspection
✓Mount installation / removal repeatability check
✓Post-lock interface free play assessment
✓AF, aperture, communication & imaging verification
0 3 F I N D I N G S
No abnormal wear, deformation, or damage on bayonet mount or
locking structure
Lock engagement is complete and repeatable across all installation
cycles
Perceived play is consistent with normal design clearance at the
mount interface
No adverse effect on AF, image quality, communication, or reliability
Cross-verified with a reference XCD 35-100E unit — mount play on customer’s lens matches the reference unit and is within the normal range.
not affect autofocus, image quality, or reliability. The lens meets
product specifications.
0 4 C O N C L U S I O N
The slight mount play on this XCD 35-100E lens is a normal
0 5 C U S T O M E R S TAT E M E N T
Engineering inspection confirms the slight mount play reported
mechanical characteristic, within factory tolerance, and does not
on the XCD 35-100E is within normal factory tolerance and does
constitute a product defect.
Disposition: No repair or replacement required.
Signed by
Hasselblad Engineering Team
H A S S E L B L A D
На всякий случай оставляю текст заключения.
